Warranties
If the item supplied is not as described, is faulty or not suitable for the function intended, we offer a replacement free of charge provided the item has not been altered, worn or damaged in any way. Advice of a return must be made without delay, generally within 24 hours of receipt where practical
Refund Policy
If you’re not completely satisfied with your purchase of our products please contact us within seven working days to arrange an exchange or refund. All items returned to us must be in original condition, not altered, damaged or used in any way whatsoever and returned in original boxes.
Thank you
Dealer / Payment Terms and Security
All Dealer Order will incur a delivery quote which will be supplied on your invoice that is sent once we have received the order. All items are expected to be paid in full from Dealers and consumers before dispatch is authorized. All payments and credit card details are secured and considered highly confidential. All credit card numbers or details are destroyed once the transaction is complete.
Dealer Accounts: Accounts become deactivated if no activity has been made in 12 months or if the minimum spend per year hasn't been met.
Deliveries and Inventory
All consumer deliveries are on same day dispatch basis once payment has been cleared but considering time zones and weekends this may take a little longer on some occasions, including Christmas time periods which may cause more delays. Usual delivery times are between 10 - 20 days, depending on the country. However, Dealer Orders may take a little longer due to bulk and clearances.
Incorrect Listings
Any website errors in listing of the Product name, description, or pricing of any item displayed on this website is subject to database listings and if listed incorrectly due to human error or software error, will be changed as soon as possible to be corrected. If a purchase is made of an Item and it has an incorrect Product name, description, or pricing, then we will notify you immediately upon receiving the Order of the incorrect listing. We are not obliged to sell an item listed with incorrect details in any manner and is part of our Ordering Policy that when making a purchase any item can be withdrawn from sale due to being out of stock or incorrectly listed for whatever reason.
Warranties
All brands sold on this site are under full manufacturers warranty. All parts and units have spare parts and can be supplied direct from us. However we only cover parts that have failed, not abused or damaged parts by the user.
DISCLAIMER
SHOULD ANY ITEM BE FOUND TO BE INCORRECTLY LISTED WE RESERVE THE RIGHT TO REJECT ANY OFFER TO PURCHASE AND OR TO WITHDRAW ANY ITEM FOR SALE
Eagleye specializes in:
At Eagleye Hunting Gear we are focused on delivering great service to tailor to the needs of the current market. By providing consistent reliability to our dealers we hope to provide prompt service to our customers ensuring total customer satisfaction. Eagleye values the relationships built with our dealers and strive to continue improving. Eagleye warrants all our brands and products, if you have any issues please contact our customer service on: 02 9773 6874 where our friendly staff will ensure your full satisfaction.
Business Hours: Monday to Friday 9:15 am to 4:30 pm (Sydney Time)
(After hours call Michael: 0405 248 040)
Please supply images of the faulty parts if possible: email to admin@eagleyehg.com
Note: Warranties only cover faulty parts/products branded and manufactured by Eagleye Hunting Gear. Eagleye does not cover damage to associated equipment, persons or properties used or around the supplied item. Eagleye does not cover claims that are caused by misuse, abuse, or neglectful acts caused by the user.
Eagleye Hunting Gear is an Australian Based company. We apologise if there are any delays in getting you, our most valued customer, the parts or replacements you may need. Please bear with us, we guarantee all our products and aim to make your experience dealing with us comfortable and trust you will be a satisfied customer.
